1. Introduction
TiKitchens respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products. This Privacy Policy explains how TiKitchens, located at 75 Franklin St, New York, New York 10013, United States, collects, uses, stores, and protects your information when you visit tikitchens.shop, place an order, contact us, or use any of our services.

2. Information We Collect
When you visit or use our website, we may collect information that you voluntarily provide to us, including your name, billing address, shipping address, email address, telephone number, payment information, and information related to your orders. We may also collect information necessary to process purchases of our tankless water heaters and related products.

3. Account and Order Information
If you create an account or place an order with TiKitchens, we may collect information associated with your account and transaction. This may include your name, contact information, delivery address, order history, product selections, payment status, and communications with our customer service team.

4. Payment Information
Payments made through our website may be processed by third-party payment providers. TiKitchens does not need to store your complete credit or debit card number on our own systems when payment is processed through a third-party payment provider. Payment providers may collect and process payment information according to their own privacy policies and security procedures.

5. How We Use Your Information
We use the information we collect to process and fulfill orders, arrange delivery, provide customer support, communicate with you about your purchases, respond to inquiries, manage returns and refunds, improve our website and products, prevent fraudulent transactions, maintain website security, and comply with applicable legal requirements.

6. Communications
We may use your email address or telephone number to contact you regarding your order, delivery, payment, return, refund, account, or customer service request. Where legally permitted, we may also send promotional communications about TiKitchens products, offers, and updates. You may unsubscribe from promotional emails at any time.

7. Website Usage Information
When you browse our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, referring website, and general interaction with our website. This information may be used to improve website performance, security, functionality, and user experience.

8. Cookies
TiKitchens may use cookies and similar technologies to help our website function correctly, remember preferences, understand website usage, maintain shopping cart functionality, and improve the overall customer experience. Some cookies may be provided by third-party services used on our website.

9. Third-Party Services
We may use trusted third-party providers to support our business, including payment processors, shipping and delivery providers, website hosting services, analytics providers, email services, fraud prevention services, and other technology providers. These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

10. Shipping and Delivery Information
To fulfill your order, TiKitchens may provide necessary customer information to shipping carriers, logistics companies, fulfillment providers, or other delivery partners. This information may include your name, shipping address, telephone number, email address, and order information required to successfully deliver your tankless water heater or other purchased product.

11. Customer Service
When you contact TiKitchens, we may retain the information you provide in order to respond to your request, resolve customer service issues, process returns or refunds, and maintain records of our communications. You can contact our customer service team at contact@tikitchens.shop or +1 (206) 741-9689.

12. Marketing and Advertising
TiKitchens may use certain information to understand customer interests, improve advertising, measure marketing performance, and present relevant products or promotions. Where required by applicable law, we will request consent before using information for certain marketing purposes.

13. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.

14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

15. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include requesting access to information we hold about you, requesting correction of inaccurate information, requesting deletion of certain information, requesting information about how your data is used, or withdrawing consent where applicable.

16. Requests Regarding Your Information
If you would like to request access, correction, deletion, or clarification regarding your personal information, you may contact us using the information below. We may need to verify your identity before completing certain requests in order to protect your information.

17. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children under the age required by applicable law. If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete it.

18. External Links
Our website may contain links to third-party websites or services. TiKitchens is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

19. International Data Processing
Because TiKitchens operates from the United States and may use service providers located in different countries, your information may be processed or stored in countries other than the country where you reside. We take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.

20. Changes to This Privacy Policy
TiKitchens may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices. When changes are made, the updated policy will be posted on this page with the revised effective date.

21. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the way TiKitchens handles personal information, please contact us:

TiKitchens
75 Franklin St
New York, New York 10013
United States
Email: contact@tikitchens.shop
Phone: +1 (206) 741-9689
Website: tikitchens.shop

22. Effective Date
This Privacy Policy is effective as of the date it is published on the TiKitchens website and applies to information collected through our website, orders, customer service communications, and related services.